Coronavirus (Covid-19) Management

As Coronavirus (COVID-19) continues to make headlines around the world, we wanted to update you on the precautions we’re taking to ensure your marketing and digital services are not impacted.

Home » About » Coronavirus (Covid-19) Management

Maintaining your service

Our team has all the software necessary to work and provide technology support from home during COVID-19. Therefore we’re able to offer continuous service, even in areas where lockdown or self-isolation may be required.
We are all feeling good and there’s no confirmed cases of COVID-19 with staff and their family and extended family.
We are maintaining the highest hygiene practices for both employees and visitors.
Our customer service and creative team members who support your account maintenance requirements, are ready and able to work from home.
Our technical support teams often work remotely. We will continue to respond to any technical issues, efficiently and effectively from any location.

Hardware management - Site visits, pick-ups/drop-offs

For your health and ours, we will…

Work with you to provide online meeting where possible and if preferred.
Offer remote access and/or pick-up/drop-off arrangements that are arranged on a case-by-case arrangement.

Supporting you with any temporary business changes

We understand maintaining business consistency can be difficult. This is especially so with the possibility of lockdowns, additional employee sick days, schools considering closing and self-isolation requirements.
If you need some extra support or need particular messages diffused to your audience, contact justin@stellardigital.com.au and our team will craft messaging for whichever need you have.

We care about your business and will be there for you, for as long as you need. If you have any queries please get in touch with Stellar Tech IT today.

Thank you for your support.

Stellar Team

Contact us

Phone: 08 8522 3997 www.stellartech.com.au support@stellartech.com.au

Locate us

Gawler: 45 Adelaide Road, Gawler

Tanunda: 4 John Street, Tanunda

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About Stellar Tech

At Stellar Tech IT, we pride ourselves on providing prompt and professional computer support services. We can also help with laptops, tablets, mobiles and networking issues. Our goal is to give our customers the best experience possible. We use plain English to explain problems to customers and teach them a few things along the way.

    
 
 
        
   Ima Tecup 
 2022-01-17
 
 
  Brilliant..perfect and life saving..highly recommend.
Robyn Summers.
  
 
       
   Ellen Fritz 
 2021-01-11
 
 
  They were very understanding  ,as l am a novice really  , could not have been more helpful  , excellent
  
 
       
   Julia Emms 
 2020-02-04
 
 
  Thank you Dan for fixing the problem with our son’s laptop! It runs perfectly now. Dan provides fast, polite, great service and gives easy-to-understand explanations of the issues he finds. We have used Dan at Stellar Tech IT previously for our business and would highly recommend his service.
  
 
       
   S “DarkGhoulGame” B 
 2019-10-21
 
 
  Quick and easy service, bought some Thermal Paste for a good price on time.
  
 
       
   Shane Emms 
 2019-03-26
 
 
  Thank you to Dan at Stellar Tech IT; always courteous and prompt fixes to any of our computer issues at Adelaide Heating and Cooling (Gawler). Thanks for the fix today! Couldn't fault the service; 100% happy to recommend. This is the third time we've had Dan resolve a computer issue and we will continue using Dan/Stellar Tech IT for any future computer Tech support.
  
 
       
   jarrad azemovic 
 2017-02-01
 
 
  5 star! Very impressive response time to messages and helped me alot trying to get my home network working. Very polite and clear with responses via message. Couldn't have asked for a better service that they provided!

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Home » About » Coronavirus (Covid-19) Management