3 step guide to recovering from a computer virus in Gawler and Barossa

Think your computer might have a virus?

Here's our 3 step guide to recovering from a virus

1. Call in a professional

The first step in getting your computer back on track is to call in someone who knows what they are doing. A professional will be able to determine what kind of issue your computer is having. Generally the term 'computer virus' is used broadly to diagnose a number of different computer problems. At Stellar Tech IT, we diagnose the issue in your home or office. Once we know what kind of virus you have been infected with, we can begin the repair.

2. Secure your device(s)

Once the virus is removed from your computer you will need to get some security software installed to secure the computer and prevent future virus issues. See more on the different computer security options we offer on our Computer Security page.

3. Get on the front foot

So the virus is gone, you have your security software updated. I'm good to go, right? Maybe... but there are still a few things you can do to avoid a similar issue from occurring again. One of the main things people overlook is updating their computer software. This un-updated software may have vulnerabilities that can allow computer viruses in. Remember to keep all of your software up to date to reduce the potential risk of a virus infection.

 

Why our customers trust us with their tech security

Our simple 3 step virus removal process will have your computer running fast again.

  •  Diagnose the issue. We come to your home or office to diagnose the issue there and then. We then give you a fixed price to repair the problem.
  • Get the computer or device back to our workshop to begin work. We can usually fix the issue and have the computer back to you in 24 hours.
  • We give you a full rundown in plain English of what the issue was, what might have caused it and how we fixed it. We then give you tips on keeping yourself protected online.

If you need help with virus removal in Gawler and Barossa or any surrounding area book an appointment today by calling us on 0421 968 850 or book an appointment online here.

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